Last Updated: December 11, 2025
Ellis Recovery LLC (“we,” “us,” or “our”) operates ellisrecovery.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.
1. Information We Collect
1.1 Information You Provide
When you contact us through our website or use our services, we may collect:
- Name
- Phone number
- Email address
- Physical address
- Details about your recovery needs
- Insurance information
- Vehicle or equipment information
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information through:
Google Analytics: We use Google Analytics to understand how visitors use our Site. This may include:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Geographic location (city/region level)
Google Search Console: We use Google Search Console to monitor and improve our Site’s search performance.
1.3 Cookies
Our Site uses cookies and similar tracking technologies. You can control cookies through your browser settings, though some features of the Site may not function properly if you disable cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide vehicle and equipment recovery services
- Communicate with you about your service requests
- Process insurance claims and payments
- Respond to your inquiries
- Improve our Site and services
- Comply with legal obligations
- Send transactional emails related to your service (via MailJet)
We do not send marketing emails or newsletters.
3. How We Share Your Information
We may share your information with:
Insurance Companies: When processing claims for recovery services, we share relevant information with your insurance provider.
Payment Processors: We use Square to process credit card payments. Square has its own privacy policy governing the use of your payment information.
Service Providers: We use the following third-party services:
- Google Workspace (email and business communications)
- MailJet (transactional email delivery)
- Google Analytics and Search Console (website analytics)
Law Enforcement: We may disclose information when required by law, legal process, or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal information for seven (7) years following the completion of services, primarily for tax and legal compliance purposes. After this period, we will securely delete or anonymize your information unless we are required by law to retain it longer.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of cookies through your browser settings
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our Site and services after changes become effective constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Ellis Recovery LLC
Beltrami County, Minnesota
Email: Christopher.ellistowing@gmail.com
Phone: 218-368-8553
By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.